Student Education Service Officer (Student Support)
I am one of the first points of call for students in need of support in the School. I am here to listen to students’ needs and concerns and signpost them to relevant support services or processes. I commonly meet with students to discuss:
- Wellbeing issues such as stress and illness
- The extensions and mitigating circumstances procedures
- Attendance concerns.
I work closely with academic colleagues and personal tutors providing support and guidance in relation to student support matters.
I organise and contribute to the induction process for new students.